Privacy policy

This policy explains what personal information SettleMate (“we”, “us”) collects through settlemate.in, why, and what you can ask us to do with it. If anything here is unclear, email hello@settlemate.in.

Who we are

SettleMate is a software studio based in Jaipur, India. We are responsible for the personal information described in this policy. You can reach us at hello@settlemate.in.

What we collect

• What you send us. When you use the contact form or email us, we receive your name, email address, and anything else you choose to include, such as your business name, website and message.
• Visit statistics. We use Vercel Web Analytics to count page views. It doesn't use cookies and doesn't identify you or follow you across other websites. We see totals such as pages viewed, the referring site, country and device type.
• Technical logs. Our hosting provider keeps short-lived server logs, including IP addresses, to run the site and protect it from abuse.

Why we use it

• To reply to your enquiry and, if you ask us to, to prepare a quote. Under UK and EU data protection law, the basis for this is taking steps at your request before entering into a contract.
• To understand how the site is used and keep it secure. The basis for this is our legitimate interest in running a reliable website.

We don't sell your information, and we don't add you to a mailing list.

Who else handles it

We use a small number of providers to run this website and our email:

• Vercel, which hosts the website and provides the visit statistics
• Resend, which delivers contact form messages to our inbox
• Our email provider, which stores the messages we send and receive

These providers may process information outside the UK, the EU and India. Where they transfer personal information internationally, they do so under recognised safeguards such as standard contractual clauses.

How long we keep it

If an enquiry doesn't lead to a project, we delete it within 12 months. If we work together, we keep our correspondence for the length of the project and afterwards for as long as we need it for accounting and legal purposes.

Your rights

You can ask us for a copy of the information we hold about you, and ask us to correct it, delete it, restrict how we use it, or object to how we use it. Email hello@settlemate.in and we'll reply within one month.

If you're in the UK, you can complain to the Information Commissioner's Office (ico.org.uk). In the EU, you can complain to your local data protection authority. In India, you have similar rights under the Digital Personal Data Protection Act, 2023.

Cookies and storage

This site doesn't set cookies or store anything in your browser.

Changes to this policy

If we change how we use personal information, we'll update this page and the date at the top.